Privacy Policy

General

AVEMEDIA Ltd (hereinafter referred to as the Seller) in accordance with the legislation of the Russian Federation and this Policy confidentiality collects and protects personal data of customers who use the services of the Site https://GuideGuy.ru. Changes to this Policy confidentiality are published on this page and are effective from the date of publication.

Gender and type of information collected

For high-quality service delivery, timely notification of changes in terms of service provision and replacement, postponement, cancellation of events, quality improvement of the services provided, the following personal data of clients is collected:

  • Last name, first name, patronymic - for customer identification and personal appeal in emails and telephone conversations;
  • Email address - for sending an electronic ticket or booking notification tickets;
  • Phone number - for prompt communication with the client in case of replacement, transfer or cancellation activity;
  • The date and time of the client's visit to the site - for marketing purposes, to improve the quality of the service;
  • IP address, browser type and version, device type - this information is collected automatically to ensure the possibility of prompt tracking of errors and attempts of unauthorized interference in the site system.

The Client has the right to demand changes or deletion of the personal data stored by the Seller. To do this, the client needs to send an email to the address 3/6A Petergofskoye shosse, Saint-Petersburg, 198330, Russia indicating which personal the data must be changed and / or deleted. The seller undertakes to change or delete those personal data, which allow you to identify this particular client, at his request.

Personal data protection

The seller takes all measures to protect user data from unauthorized access, in particular:

  • using the HTTPS encrypted information transfer protocol
  • regular updating of services and systems for managing the site and its content;
  • encryption of archived copies of the resource;
  • regular checks for malicious codes;
  • is used to host a virtual dedicated server site.

Sharing data with third parties

Personal data of customers may be transferred to persons not associated with this site, if this it is necessary:

  • to comply with the law, regulatory legal act, and the execution of a court decision;
  • to detect or deter fraud;
  • for elimination of technical malfunctions in the site;
  • to provide information based on the request of the authorized state bodies.